Connecting with Follett Software
At Follett Software, we offer multiple ways to connect. Whether you need assistance from our experienced Sales Team, Customer Service Representatives, or Technical Support, we are here to help with all your educational content, technology, and textbook needs. Discover how our dedicated teams can support you by exploring the options below.
Support Center
Our Support Center is here to provide you with the help you need, from troubleshooting technical issues to providing guidance on our products.
Training
We offer a variety of training options to help you get the most out of our products. Whether you’re looking for in-depth professional development or quick tutorials, we have the resources you need.
Careers
Join our team and help us make a difference in education. Explore our current job openings and learn more about the benefits of working with us.
Reach Out to Our Team
If you have questions or need further assistance, please fill out the form below to reach out to our team. We are here to support you and ensure you get the most out of our products.
How to Get Technical Support
For Destiny Technical Support:
Hours of Operation
7:00am – 7:00pm ET
Can submit tickets by:
Phone: US Toll Free: 1-800-323-3397 option 2
Email: techsupport
Email Outside of the US: internationalsupport
Or online via the Follett Community
For Accessit Support:
Hours of Operation
Monday – Thursday 3.30am – 1.30am ET
Friday 3.30am – 5pm ET
Phone:
US 1 800 924 1190
UK +44 (0) 203 6179908
AU 1800 707561
NZ 0800 542 727
Email: [email protected]
Or online via the Customer Help Portal
For Aspen SIS Technical Support:
Hours of Operation
7:00am – 8:00pm ET
Can submit tickets by:
Phone: 1-800-323-3397
Or online via Pando